Shipping & Delivery Information

All orders are dispatched from our warehouse in Melbourne, Victoria.
We partner with Australia Post and CouriersPlease to deliver orders Australia-wide.

Order Processing & Dispatch
Please allow 1–2 business days for your order to be packed and dispatched.

Once your order leaves our warehouse, you will receive a confirmation email with your tracking number and courier details.

Shipping Rates

We offer FREE Standard Shipping on all Australian orders over $99. 
For orders under $99, flat-rate shipping applies based on your delivery state:

VIC, NSW & SA: $12 flat rate

QLD, ACT, TAS, WA & NT: $15 flat rate

    Estimated Delivery Timeframes

    The estimates below reflect transit times in business days after your order has been dispatched from Melbourne.

    Destination Estimated Transit Time (AusPost / CouriersPlease)
    Melbourne Metro 1 – 4 business days
    Regional Victoria 2 – 4+ business days
    NSW & ACT 1 – 5 business days
    South Australia (Adelaide Metro) 1 – 5 business days
    Queensland (Brisbane / SE QLD) 2 – 6 business days
    Tasmania 3 – 6 business days
    Western Australia (Perth Metro) 5 – 7 business days
    Northern Territory (Darwin Metro) 5 – 10 business days

     

    Important Delivery Notes

    Regional & Remote Postcodes: Deliveries outside metropolitan areas (such as Far North QLD, regional WA, and rural NT) may take an additional 2-5+ business days.

    Authority to Leave (ATL): Courier deliveries may be left in a safe place at your address if no one is home, unless you request a signature on delivery at checkout.

    Tracking Your Order

    Once dispatched, use the tracking link in your email to monitor your parcel directly via the Australia Post Tracking Portal or CouriersPlease Tracking.

    Questions about your delivery?

    If you need help with shipping or an existing order, email hello@99thmonkey.com.au. Include your order number if you have one so we can help.